Privacy Policy

Last Updated: January 2025

1. Introduction

Clinifyz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management platform and social media integration services.

2. Information We Collect

2.1 Account Information

• Name, email address, phone number
• Clinic information and credentials
• Payment and billing information

2.2 Patient Data

• Patient medical records and treatment history
• Appointment schedules and notes
• Payment and insurance information

2.3 Social Media Integration Data

• TikTok account access tokens (stored securely)
• Scheduled post content and metadata
• Engagement analytics and metrics

2.4 Usage Data

• Log files and usage statistics
• Device information and IP addresses
• Cookies and tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and manage subscriptions
• Schedule and publish social media content
• Send notifications and updates
• Improve our services and develop new features
• Comply with legal obligations
• Protect against fraud and security threats

4. Social Media Integration

When you connect your TikTok account:

• We securely store access tokens to enable content scheduling
• We only access TikTok data necessary for scheduling posts
• We do not store your TikTok password
• You can revoke access at any time through TikTok settings
• Content is only posted according to your scheduled preferences

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information:

• With service providers who assist in operations
• When required by law or legal process
• To protect rights, property, or safety
• With your explicit consent

6. HIPAA Compliance

As a healthcare technology platform:

• We implement administrative, physical, and technical safeguards
• We use encryption for data in transit and at rest
• We conduct regular security audits
• We maintain Business Associate Agreements where required
• We provide audit logs and access controls

7. Data Security

We employ industry-standard security measures:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security assessments
• Access controls and authentication
• Secure token storage for social media integrations

8. Data Retention

We retain your information:

• For the duration of your subscription
• As required by law (healthcare records may have longer retention)
• For 30 days after account cancellation (for data export)
• Social media tokens are deleted upon disconnection

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request data deletion (subject to legal requirements)
• Export your data
• Opt-out of marketing communications
• Disconnect social media integrations

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain session state
• Remember preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings.

11. Third-Party Services

Our Service integrates with:

• TikTok: For content scheduling and posting
• Payment Processors: For subscription billing
• Email Services: For notifications

These services have their own privacy policies. We encourage you to review them.

12. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect information from children.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

15. Contact Us

For privacy-related questions or requests, contact us at:

Email: clinifyz@dotsincsolutions.com
Phone: +92 341 4477616
Website: https://dotsincsolutions.com